Privacy Policy
Last Updated: October 5, 2025
At Holidaycart LLC and its affiliate companies (collectively, “Holidaycart LLC,” "we," "us," or "our"), we honor your trust. This Privacy Policy explains what information we collect when you use our flight, hotel, and car rental booking services, how we use and protect that information, and your rights regarding your personal data. By submitting your information online or via phone, you agree to this Privacy Policy.
1. What Information We Collect
We collect Personally Identifiable Information (PII) that identifies you or relates to an identifiable individual, including but not limited to:
- Name and Date of Birth
- Postal Address(es)
- Telephone Number
- Email Address
- Payment Information such as credit/debit card details
- Travel Documents like passport number (if required)
- Social media account IDs (if linked)
- Special requests such as meal preferences, accessibility requirements, or car rental needs
If you provide information about other travelers, you confirm that you have their consent to share this data with us.
2. How We Collect Your Information
We may collect your personal information:
Online: When you book flights, hotels, or car rentals on our website or app.
Offline: When you contact customer support via phone, email, or chat.
From Third Parties: From partners, public sources, or marketing affiliates, as permitted by law.
3. How We Use Your Information
- To process and confirm your bookings for flights, hotels, and car rentals.
- To communicate booking details, updates, and customer support information.
- To send you promotional offers and newsletters if you opt in.
- To personalize your experience and recommend services based on your preferences.
- To comply with legal and regulatory requirements, including sharing details with authorities when required.
- To collect feedback and improve our services.
4. Sharing Your Information
To provide our services, we may share your personal data with:
- Airlines, Hotels, and Car Rental Companies: To confirm and manage your bookings.
- Payment Processors: To securely handle your transactions (e.g., Stripe, PayPal).
- Affiliate and Marketing Partners: For promotional purposes, where applicable.
- Legal Authorities: When legally required or to protect rights and safety.
5. Security of Your Information
We implement industry-standard security measures, including encryption and firewalls, to protect your personal data during transmission and storage. Payment details are processed through PCI-compliant gateways, and we do not store full credit card numbers on our servers.
6. Your Rights and Choices
You can opt out of marketing communications anytime by clicking unsubscribe links or contacting us directly. You also have the right to access, correct, or delete your personal data, subject to applicable laws.
7. International Data Transfers
Your data may be transferred to countries where our service providers operate. We ensure that such transfers comply with relevant data protection laws.
8. Data Retention
We retain your personal data only as long as necessary to fulfill booking services or comply with legal obligations.
9. Updates to This Policy
Holidaycart LLC reserves the right to update this Privacy Policy at any time. Updates will be posted here with a revised date.
10. Additional Information
For more details, please review our Terms and Conditions and Refund Policy.
