Refund Policy
At Holidaycart LLC, we are committed to processing refund requests for flight, hotel, and car rental bookings in a transparent and timely manner. This Refund Policy explains the conditions under which you may request a refund for services booked through our platform.
General Policy
Refund eligibility depends on the specific fare or booking terms set by the airline, hotel, or car rental provider at the time of booking.
Holidaycart LLC acts solely as a booking agent and does not determine or guarantee refunds.
Customers should review the refund and cancellation policies of airlines, hotels, and car rental companies before confirming bookings.
Refund Process
We submit refund requests to the respective service providers on your behalf after receiving and verifying your cancellation request.
Approval and refund amounts depend on the provider’s specific terms and timelines.
Refunds, if approved, may take up to 60–90 days depending on the provider and payment processors.
Holidaycart LLC is not responsible for delays caused by airlines, hotels, car rental companies, or financial institutions.
Refund Service Fees
A processing fee may apply when we handle refund communications with the service providers.
This fee applies only if a refund or waiver is authorized by the service provider.
If a refund request is denied, any service fee charged by Holidaycart LLC will be refunded, but the original booking fees are non-refundable.
Non-Refundable Situations
Bookings marked as non-refundable at the time of purchase.
No-shows or missed services due to passenger or customer error.
Service disruptions caused by weather, strikes, natural disasters, or other force majeure events.
Policy Modifications
Holidaycart LLC reserves the right to update this Refund Policy without prior notice.
By continuing to use our services after changes, you agree to the updated policy.