Terms & Conditions

Welcome to the Holidaycart LLC ("Holidaycart LLC", "we", "our", "us") website (collectively, the "Site"). This website is governed and managed by Holidaycart LLC based in New Jersey. By accessing or using the Site in any manner, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all of these Terms, do not use the Site.

Services

• Holidaycart LLC provides a platform for booking travel-related services, including flights, hotels, and car rentals. We partner with various service providers to offer these services.
• While we strive to provide accurate and up-to-date information, we do not warrant that the information on our Site is free of errors or omissions.

Booking and Payments

• All bookings are subject to availability and confirmation by the respective service providers.
• Prices displayed on the Site are subject to change without prior notice.
• Accepted payment methods will be clearly displayed during the booking process.
• In certain cases, payment may be required directly by the service provider at the time of service.
• Currency conversion rates are based on publicly available sources and are provided for guidance only.
• Some bookings may require deposits or prepayments; terms will be disclosed during booking.
• Holidaycart LLC reserves the right to cancel bookings suspected of fraud, abuse, or violation of these Terms.

Cancellations, Modifications, and Refunds

• Refunds are subject to the policies of the individual service providers.
• Refunds will only be issued once Holidaycart LLC receives confirmation from the service provider.
• Approved refunds will be processed within 7 business days after provider confirmation.
• Refunds will be returned via the original payment method unless otherwise agreed.

User Responsibilities

• You must provide accurate and complete information when making bookings.
• Users must be at least 18 years old to use the Site.
• You agree not to misuse the Site or disrupt its operations.
• You are responsible for complying with all travel requirements including passports, visas, vaccinations, and insurance.
• You agree to follow all applicable laws and regulations related to your travel.

User Accounts

• Account creation may be required to access certain features.
• Maintain confidentiality of your account credentials and are responsible for all activity under your account.
• Notify us immediately of any unauthorized use of your account.
• We may suspend or terminate accounts violating these Terms or harmful to others.

Limitation of Liability

• Holidaycart LLC acts solely as an intermediary and is not responsible for actions or policies of third-party service providers.
• To the maximum extent allowed by law, Holidaycart LLC is not liable for damages arising from your use of the Site or booked services.
• We do not guarantee the accuracy or completeness of Site information.
• Holidaycart LLC is not responsible for losses due to your failure to meet travel requirements.

Intellectual Property

• All content on this Site is owned by Holidaycart LLC or its suppliers and protected by copyright laws.
• Use or reproduction of Site content without express permission is prohibited.
• Any feedback provided is voluntary and may be used by Holidaycart LLC without obligation.

Privacy Policy

Your use of the Site is governed by our Privacy Policy, available here. By using the Site, you consent to the collection, use, and sharing of your information as described therein.

Indemnification

You agree to indemnify and hold harmless Holidaycart LLC, its affiliates, officers, and employees from any claims or expenses arising from your violation of these Terms or misuse of the Site.

Third-Party Links

The Site may contain links to third-party websites. Holidaycart LLC does not endorse or control these sites and is not responsible for their content or privacy practices.

Force Majeure

Holidaycart LLC is not liable for failures caused by events beyond our control, including natural disasters, war, terrorism, strikes, pandemics, or other unforeseen events.

Dispute Resolution

• Disputes will first be addressed through informal negotiations.
• Unresolved disputes will be settled by binding arbitration on an individual basis in New Jersey.

Modifications to Terms

Holidaycart LLC may update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the new Terms.

Severability

If any provision is invalid or unenforceable, it will be limited or removed without affecting the remaining Terms.

Governing Law

These Terms are governed by the laws of the State of New Jersey without regard to conflict of law principles.

Entire Agreement

These Terms constitute the entire agreement between you and Holidaycart LLC concerning your use of the Site.

Descriptor

Transactions processed through our platform may appear on your billing statement under a descriptor associated with Holidaycart LLC.

Dispute Resolution and Chargebacks

Holidaycart LLC assists users with disputes involving third-party providers by providing documentation and support. While we are not the merchant of record, we strive to help resolve issues, including chargebacks via payment platforms like PayPal and Stripe. Outcomes of third-party disputes cannot be guaranteed.

Customer Support and Inquiries

For payment inquiries, billing, or refund status, contact us at info@travojockey.com or call +1-844-292-3480. Our business address is Holidaycart LLC, Suite 45, Pinebook Suites 12995 S. Cleveland Ave Fort Myers, FL 33907.. We respond within 2 business days.

Acknowledgment of Buyer Protection Rights

Depending on your payment method, you may be eligible for buyer protection (e.g., PayPal Purchase Protection). Holidaycart LLC encourages users to contact us first to resolve issues swiftly but does not restrict your rights under such programs.

Business-to-Business (B2B) Payment Terms (For Trevipay Eligibility)

Qualified business clients may apply for invoiced billing with net payment terms, subject to credit approval and agreement. Standard terms are Net 30 with a 1.5% monthly finance charge on late payments. Contact info@travojockey.com to apply.